Services We Offer

You won’t catch us turning down a job because it’s too small, nor will we be known to back down from a challenge! We are happy to provide our services to any customer, residential or business, and make it our mission to provide the best quality service at the best price around. To give you an idea of some of the types of work we commonly undertake, here’s a short and very incomplete list to help you out.

Software

Windows Issues
Most computer issues are due to problems with Windows itself. We can find and fix the root of the cause of most issues, such as the following:

  • ‘Blue Screen of Death’ errors
  • Random computer rebooting
  • Boot loops – Computer gets so far, then goes back to the start – over and over again
  • Slowness issues
  • General glitches

Of course there are far too many variables to list all of the possible symptoms you may be experiencing here. Rest assured that we can fix these issues for you.

Virus
We can fix and help prevent all manner of virus related issues including but not limited to…

  • Fake Antivirus Popups
  • Web Browser Redirect Viruses
  • Facebook/Myspace/MSN Transmitted Viruses
  • Trojan Horses
  • Worms
  • Email Viruses

Essentially, if you’ve got a virus problem – we will fix it. For a fixed price of £40!

Data Recovery
We offer a range of data recovery options based on the following factors:

  • Condition of original media and reliability of device
  • Size and type of data recovered
  • Urgency and nature of failure

Due to the fact that we don’t have a lab to work in, we send some of our customer’s hard drives to a highly skilled specialist data recovery expert just down the road who does have a Class 10 (completely dust free) clean room at their facility.

Hardware

We use some of the latest manufacturer specific tools to diagnose and sometimes repair faulty components. We also use some of the best software to test system stability, by ‘torture testing’ a computer for a minimum period of 24 hours.

Upgrades
We can recommend on the most cost-effective upgrades to get the best performance out of your PC. Many computer companies simply advise upgrading your RAM (Random Access Memory), and while this isn’t necessarily a bad idea, it probably won’t help you if your computer slow down is caused by a hard drive that’s brimming over!
Laptops
We’ve seen them all, laptops completely dead, laptops that seem to turn on but without coming up on the screen, smashed power sockets, spillages, drops. Any of this sounding familiar to you? If so, ouch! In many cases any of the above could spell certain doom for your laptop, and many computer companies will simply tell you ‘It’s not worth it, just replace the laptop’. We don’t believe this is the right way of approaching the problem. Our skilled technicians are able to revive many laptops with issues such as these in-house, and those that require more specialist equipment or skills can be sent to our local business partner who concern themselves only with the most technical of laptop repairs.
Don’t condemn your laptop just yet, give us the opportunity to save you hundreds of pounds and reunite you with your beloved companion!

Internet Connection

Networking
  • Troubleshooting of faulty or intermittent Internet connection problems
  • Upgrading router to wireless capabilities
  • Addition of computers to wired/wireless network
  • Configure laptops, phones and other devices to connect to network
Home/Business Broadband
  • Set up of new broadband equipment
  • Installation of broadband and networking equipment in new home or premises
  • Configure laptops, phones and other devices to connect to network
  • Business Services

 

We sell peace of mind…

…Which is what a business wants and needs to ensure smooth running. The last thing you need on on payroll day is to find that your accounts computer won’t switch on, and that you have absolutely no means of getting the job done any other way – you’ll have a mutiny on your hands.

Key Features:

Preventative Maintenance Contracts
  • Our PM contracts are highly configurable to your needs
  • Rapid response, often same day
  • Our primary concern is actually preventing disasters from occurring – many problems can be prevented with the right care and a dedicated approach.
  • Remote support, we can log into your computer from our workshop and fix many problems immediately without coming to your premises.
  • Backup solutions tailor made to your business’ requirements
  • Preferential pricing for our loyal PM Contract customers, saving you every penny we can!
  • Peace of mind.

Contact us for more information or for your free no-obligation quotation.

Low Cost Business Rates, and the Scope of Peace Of Mind
    We believe it’s incredibly important to keep local business alive, and that’s part of the reason why we don’t charge higher rates for business compared to domestic customers. We are highly skilled and have a great deal of experience in business related computing, including but not limited to the following:
  • Configuring and troubleshooting accounts and CRM packages, such as Sage, Goldmine, Quickbooks etc.
  • Troubleshoot and repair hardware and software issues on servers
  • Design, supply and deployment of office networks using Microsoft Windows Server technologies such as Active Directory and Exchange

We can help you to manage and prevent these catastrophes from happening in the first place. With our active monitoring software installed on your computers and servers, we will be able to actually predict when a failure is about to occur in some cases, and in others we will be alerted immediately of the specific nature of the problem. As part of your periodic maintenance work, we will carry out physical and software cleaning to keep your computers ship shape and shiny, and recommend upgrades to keep them nippy. Our PM contracts also include the setting up and maintenance of the right backup system for your business so that if the worst happens, we can get you back up and running before you start losing money.

 


 

Other Services

Like our website?

We can design and deploy fantastic professional-looking websites for your business, blog or just for your individual presence on the Internet. We have no fixed pricing, as websites can vary greatly in their content and complexity. Contact us for your free no-obligation quotation.

Is your computer or laptop running at a high temperature?

If so, it may just need a simple clean. No, we don’t mean a virus removal, we mean an actual clean! If you’d prefer us to tackle the crumbs in your keyboard or dust in your PC, let us know and we’d be happy to help!
Don’t see your fault listed here?

Remember this is just a list of the more common jobs that we undertake. The rule of thumb is this:
If you have a computer problem, Polaris Computer Services can fix it.
So drop us a line if there’s anything specific you’d like to discuss, we’re sure we can get it sorted for you.